I will test for a few days to see if the BSOD occurs or not and close the issue if everything works. This one installs the 10.39.518.2020 version of rtu圆4w10.sys on the computer. It works whether there is a dock or not.įor the moment, the symptoms "blank page" or "SSL error" do not appear anymore on the sites I was testing. I then installed the dock driver you indicated.
![realtek pcie gbe family controller update crash realtek pcie gbe family controller update crash](http://windowsbulletin.com/wp-content/uploads/2019/07/Network-Reset-Settings.jpg)
I had the same kind of crashes: so the problem is not an incompatibility between the Dock and the computer. I connected the computer to Ethernet without using the G5 Dock, but just with a simple USB-C/Ethernet adapter. 2016.Įdit : update Realtek RTL8822CE 802.11ac PCIe Adapter to version 2024.0.10.220 (windows update) -> same problemįirst of all, I did some tests before applying your solution. Wifi : Realtek RTL8822CE 802.11ac PCIe Adapter (rtwlane.sys) version 2024.0.10.210Įthernet: Realtek USB GbE Family Controller #3 (rtu圆4w10.sys) version.
REALTEK PCIE GBE FAMILY CONTROLLER UPDATE CRASH DRIVERS
I loaded the latest versions of the network drivers from HP support.
![realtek pcie gbe family controller update crash realtek pcie gbe family controller update crash](https://techquack.com/wp-content/uploads/2021/01/What-is-a-Realtek-PCIe-GBE-controller-family.jpg)
If a website does not display correctly, I just have to unplug the ethernet cable, switch to wifi and the site displays correctly.
![realtek pcie gbe family controller update crash realtek pcie gbe family controller update crash](https://techsmagic.com/wp-content/uploads/2020/12/4-7.jpg)
In wifi, these sites are displayed correctly.īut it is not systematic: sometimes, for example, the HP support site is displayed correctly in ethernet, but it is the HP home page that doesn't display correctly. This happens only when I am connected in ethernet via the HP USB-C Dock G5 and not when I am connected in wifi.Ī symptom is when I try to display some web sites like HP support or some other sites: in ethernet, I have either a blank page or a message on SSL ( ERR_SSL_PROTOCOL_ERROR). Since a few days, I frequently have BSOD IRQL NOT LESS OR EQUAL on rtu圆4w10.sys